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Conditions générales de vente

Les présentes conditions générales de vente sont décrites ci-dessous :

  1. Les heures d’ouverture de LUXES sont du lundi au vendredi de 8h00 à 13h30 et de 15h00 à 18h00. Les heures d’ouverture de l’entrepôt pour la collecte du matériel sont de 9h00 à 13h00 et de 15h00 à 17h00.
  2. Les prix qui seront communiqués au client à la suite de l’établissement d’une offre n’incluent pas la TVA. LUXES se réserve le droit de modifier ces prix. Les offres préparées et envoyées au client sont valables pendant 30 jours calendaires. Après cette période, les conditions qui y sont fixées peuvent faire l’objet de modifications.
  3. LUXES offre à ses clients la possibilité d’obtenir des remises sur les ventes au comptant. Les réductions qui seront expressément accordées pour chaque opération demandée par le client.
  4. The Customer can place orders by fax: 937909652, to the number of his usual sales representative, or by e-mail: pedidos@luxes.es. In all cases, you must indicate in the order: Reference of each product, Description of the product and Quantity of units you wish to purchase.
  5. LUXES does not guarantee the permanent availability of its products, and the replacement and delivery times are always considered approximate.
  6. Transportation costs to the place of destination for amounts less than €1.000.- shall be borne by the Customer. Alternatively, the latter can pick up the material at our warehouse: C/Antoni Gaudí, 7 Edificio Olimpic, 08349 Cabrera de Mar, Barcelona. For the Canary Islands, Ceuta and Melilla, the respective authorities may charge the corresponding import taxes (customs, IGIC, etc.). These costs shall always be borne by the buyer.
  7. The transports and means used for the shipment of goods are independent companies to LUXES. Since our warehouse is considered the place of sale and delivery par excellence, all claims for possible delays in the reception, loss, theft, damage, etc., of goods that have left our warehouses and are in transit, must be resolved with the transport agency, solely responsible, expressly exonerating LUXES of any responsibility in this regard.
  8. Our prices will be reflected without taxes for the quantities quoted. These amounts shall be increased by Value Added Tax and/or any other applicable tax, as well as the application of Royal Decree 208/2005, corresponding to the eco-tax on « Waste Electrical and Electronic Equipment ».
  9. Products are warranted against manufacturing defects for two years from the time of purchase, except where other terms are stipulated. The characteristics of the products and all other indications described are understood to be approximate, LUXES reserves the right to make any modification or technological or design update that, in its opinion, constitutes an improvement, without this being grounds for a claim by the Customer.
  10. After-sales service: LUXES provides after-sales service for both structural and electrical repair at the customer’s expense, unless the product is within the warranty period. Repairs are performed at our facilities. If necessary, our engineers can travel to the customer’s facilities to verify correct operation.
  11. LUXES products grant the right of return under the conditions specified on our website.
  12. Samples are available upon request. They must be paid in full before being shipped or picked up by the customer or interested party. By bank transfer prior to the acceptance of the order. See details on our website.
  13. The total or partial non-payment of any invoice will entitle LUXES to suspend shipments of outstanding goods, until the total regularization of the unpaid.